Usacomplaints.com » Electronics and household app. » Complaint / Review: Conn s Electronics - 8 sevices for the SAME PROBLEM and yet they won t refund of replace my TV. #308462

Complaint / Review
Conn's Electronics
8 sevices for the SAME PROBLEM and yet they won't refund of replace my TV

This can be a backup of the notice I posted to some nearby Television stop within Austin that assists customers once they are not being handled rather with a store.

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8 sevices for that SAME ISSUE but they wont return of substitute my Television.

I suppose I must've recognized by their title, that I was not likely to be studied care of... Connis

I am writing-you today with desire as possible assist me having a 65" DLP Television we bought from Connis technology within the Austin region. We've possessed it to get a small over annually and contains been maintained 8 occasions by Connis support department and every time it fails soon afterwards, nevertheless they WOn't substitute it or return my income. They'll just proceed to support it. Yesteryear 2 repairs lasted significantly less than each day.

Overall, it has been maintained 8 occasions but Connis will not change the Television. The one thing they've offerred to complete would be to keep fixing it. Fixing it again isn't a practical choice, at this time, simply because they've had 8 odds to repair exactly the same issue and they've confirmed that they cannot fix my Television. Many businesses may substitute a Television after it's had 3 or even more providers for that same disappointment. This Television has already established exactly the same disappointment the entire period we have possessed it also it clearly CAn't be fixed.

The very first failure happened about 10 times following the original purchase. I returned towards the shop, understanding I really could request a reimbursement or alternative at that time, but I had been persuaded from the store supervisor to maintain my Television and also have it maintained. He explained, "yes, we're able to substitute it nowadays, however, you'd be in here quickly using the same issue using the new Television aswell." He continued to express that it had been a "recognized problem" using the producer which there is a brand new "increased" thermal fuse/indicator that would repair the problem and that I would not actually possess the challenge again. I got his guidance and whoa, do I actually regret it today. I had been terribly fooled. I truly loved how they were promoting these faulty Televisionis to people and never warning them they were likely to have these issues. They ought to've delivered all of them back again to the maker and had the maker deliver them fresh types without this basic "RECOGNIZED" downside.

Whenever you buy a Television for the family room it is the primary focus for enjoyable in your home. Itis designed to improve your house, provide you decades of satisfaction, become knowledgeable as well as your children, alert when bad-weather is nearing, alert you about scams, view household movies you have made, perform your Wii together with your kids and simply be considered a soothing move to make following a difficult times function, or even to relax after cutting the lawn, etc. Itis simply said to be a product to enjoy by all. This Television continues to be anything-but that and today we've over $3200 committed to it also it simply sits there damaged, gathering dust. I've lost 6 times of holiday with this Television, needing to remove from function and watch for a technician in the future. Our parents who're within their 70's have pushed to the home, from Georgetown, another twice and waited for that technician's appearance.

The problem is becoming so annoying and annoying to my loved ones, that it's really been the origin of some reasons amongst us.

I informed Connis corporate in Beaumont that I am simply likely to quit spending about the Television and they'll ultimately come and gather it, but it'll also damage my credit. I am expecting that I - can ask 7 In Your Corner into my house and operate a tale with this bad treatment of clients and just how terrible Connis customer support could be. This really is no method to handle a person. The final 3 problems it released a burning electric odor that actually shouts "FIREPLACE HAZZARD" in my experience, nevertheless when I described this to Connis, they blew it down and stated there is no means it had been likely to capture burning.

Our cousin and Sibling-in law have exactly the same design Television and had this disappointment 1 period, had it fixed and also havenot had the issue again. Therefore I suppose I am simply the fortunate one which got "the Orange."

We will have over $3200 committed to this Television and cannot afford to purchase a different one. Please assist our household with this specific issue if you're able to. I hope which you discover this tale worth your help.

Our young girls want in order to perform their Wii activities watching their Nickelodeon shows again on the Television that works. I told them I'd do all I really could to repair this for them. Sadly, I've been defeated within this undertaking to date and today change for you for help. I anticipate ideally talking with you quickly. Thanks so much for the time.

God Bless,

James


Offender: Conn's Electronics

Country: USA   State: Texas   City: Pflugerville

Category: Electronics and household app.

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