We paid about $800 for our Kenmore Elite Frontloading washing machine and only 5 1/2 years later they're telling us we have to pay for a new computer and interface which is nearly the cost of a new machine. The Sears repair man told me computers just don't last very long. Not exactly an incentive to invest more money in their products. I guess I was expecting more of Sears and Kenmore. I will never trust this brand again. I now believe the most important thing about a new appliance is the maintenance agreement. Lowe's has the most affordable ones I can find. I will buy my appliances there from now on.
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