Airtel Service is the worst and their Customer Service is worst than it. I would never advise to avail Airtel Service to anyone.
I recharged for Rs. 999 (LifeTime) on Sept. 2006. That time Airtel wasn't offering any scheme for lifetime other than 999.
It worked for one year fine but now when they offered STD 1/- @Rs. 71 Per Month. Which I wanted to recharge, unfortunately, when I tried I got an message indicating The Recharge Was Unsuccessful with Transanction ID 989746722. I called them and they really intended to help me and assure that this will it will fixed in 24 Hrs.
Now when more than week spent I called them about the status and informed that My Acocunt is recharged with Installmentwise Recharge of Rs. 499. When I asked them to check the history they said they do not have history before of Jan. 2008.
I am surprised the way they are handling the people. Really shame AIRTEL, atlest either improve your Customer Care or the way you maintain orelse you won't be able to survive.
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