First LG Env VX9900 arrived had "corrupt software" according to a Verizon rep. LetsTalk.com issued RMA number and had to fax me a shipping label since they failed to email one... Twice. I had to run to a UPS store to ship phone back. Verizon agreed to credit my account to cover LetsTalk.com's lack of willingness to credit. Shame LetsTalk.com feels I should be charged for services not received for 16 days, but I disagree. The phone will be kept and the rebate will be fulfilled. The experience with "Letstalk.com" has been disappointing, but not surprising and won't be repeated with any future business. Does LetsTalk.com sell REFURBISHED phones?
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