Usacomplaints.com » Electronics and household app. » Complaint / Review: External-Solutions - Ripoff the business that doesn t give a dam. #24295

Complaint / Review
External-Solutions
Ripoff the business that doesn't give a dam

I ordered a CDRW from this company. I ordered a 24x10x32 USB 2.0 CD-RW. I received a CDRW... 24x10x40. I had problems getting my computer to run it so I took it to a computer shop that informed me that it was no good...

So I contacted the company and got a tracking number to return it. It cost $30 for the computer shop to tell me it was no good and over $12 to return it for a replacement.

We did not have the original bubble wrap so my husband got some at work and we taped it tight on the CD-RW. A week or two later my new CD-RW came in... It was the same defective one with different soft ware!!!

I still can not get this to work and I can not get to the company's web site.

I paid a total of $176.87 for this CD-RW. It does not even have a serial number on it or a brand name. Nor does it work.

I have been taken and want to let anyone who is thinking of ordering from this company to think again.

I do not have a phone number for this company. I did have an email address but lost it. It did not matter for they did not answer the emails I sent.

I called several times... Although I have lost the number. I got hold of a person one time and he is the one that told me to return it for a replacement.

After that I got a message that they were out of the office and would not be back for a week.

Diana
New Salisbury, Indiana


Offender: External-Solutions

Country: USA   State: New Jersey   City: New Brunswick
Address: 120 Georges Road

Category: Electronics and household app.

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