Complaint / review text:
I received my daughter's cellphone bill from Verizon Wireless for billing cycle June 13 2007 - July 12 2007. The bill included a line item on July 2 2007 at 12:19PM for $19.99. It had a Usage Type of "Premium TXT Messaging", and a Description of "PREM_SMS 71888 RingTones_71888".
My daughter did not order this. I called Verizon Wireless to find out more about this charge. The customer rep at VW told me it was from a company called "Mobile Messenger Tones", and gave me the phone number 800-235-7105.
I called this number to get my money back but it was an automated response. I was allowed to enter my daughter's cellphone number (hesitantly, but I figured they already had it) to cancel any further charges.