Usacomplaints.com » Electronics and household app. » Complaint / Review: EliteXtreme - Casselberry Merchandise Fraud - Charge Account - no merchandise - no email replies - no phone answers. #223747

Complaint / Review
EliteXtreme
Casselberry Merchandise Fraud - Charge Account - no merchandise - no email replies - no phone answers

This has been going on for three months now. I ordered a faceplate for my cellphone. BIG BIG MISTAKE!

The money was withdrawn from my account almost immediately, I received an email saying the merchandise would be shipped soon. Received another email saying merchandise was sent. Waited, waited, waited. Nothing.

Emailed asking about order 6-7 times with no reply. Tried calling and the phone rang and rang with no answer. Finally I got an email saying the merchandise was discontinued, choose something else. Dumby me... I picked another face plate and went through the same thing.

Now I received a reply saying - "so sorry, I am new to job - trying to catch up on emails previous person left unanswered - you may choose three for the price of one."

HA! Not again. I refused offer and said I wanted my $ back. I should not be charged for merchandise they don't have and they are committing advertising fraud. The item in question is still on web site.

Think I will ever see the end to this??


Offender: EliteXtreme

Country: USA   State: Florida   City: Casselberry
Address: 133 Concord Drive, Suite 1001

Category: Electronics and household app.

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