We bought a 46" HD t.V., had Bestbuy set it-up for $200 with home entertainment speakers, DVD-player plus they established anything on one distant. The one which Cox offers. Everything worked off that distant. Nevertheless, the sign from Cox vanished and we were without tv until their technology arrived two nights later. He mounted fresh contacts about the back of the HD/DVR package and included anything to the cable box outside. The cables he explained were early. He quit, we've no home entertainment or DVD capacity anymore. Whichever he did likewise undid what Bestbuy put up. Named Cox and was informed we'd need to wait five times till a technology might arrived at the home to repair the things they smashed. Named and talked to a lot of technology representatives at Cox and all-they might state was they might not get anybody out any faster. We've been a Cox client for two decades, have t.V., five computers and telephone through Cox. We're with no $200 support that Bestbuy put up for all of US plus they might cost people for attempting to correct Cox's failure to support their HD/DVR boxes properly. I had been also informed with a Cox computer repetition that I really could contact the DVD producer. There's nothing wrong using the items it's Cox inexperienced technicians they send. They definitely declined to assist by any means except to express "the soonest is five times till a repetition can help you". Therefore we're today without our $3,000 home entertainment put up due to their errors.
They're as a whole refusal they might do something wrong. Try to look for a method to contact their corporate practices to settle a proper criticism - simply no information on any kind of contact stage except the neighborhood practices that are the main oneis who might care less.
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