I had been on implementation after I needed a MP3 for that gym. I went online through the military shop AAFES and discovered this 4G MINI mp3. I requested 2 of these but just acquired one. Once I delivered from Iraq the MP3 turned non-respondent to something. Because it was still under guarantee I delivered the merchandise for repairs. Today here comes the frustration, despite the fact that the product was vessel in my experience over-seas, ARCHOS organization has become informing me they no further ship to over seas which I had a need to give a stateside target for return delivery. I gave them my parents stateside address. Per month later a got a mail informing me that I had a need to contact tech-support for fee plans to correct item. Not a problem I contact the amount which was distributed by tech-support and today they inform me that I've to provide a real target and never a postoffice package. I attempt to clarify this may be the only stateside address I've and had since I have was a young child. Main point here has become I've to get hold of advantages in the region to possess them to get the cargo and store for collection for my parents to get. I request before I sent the merchandise for restoration. I approached ARCHOS many times to discover that I really could not obtain the item fixed over-seas plus they explained what tackle and what data I had a need to contain within the bundle to deliver for them. Used to do everything they explained and I'm still struggling in obtaining the item fixed and today I am not really finding to customer care. No body is addressing the telephones. Personally I think that I've been provided an item under false pretense. I'm not obtaining the customer care I believed that included any item you buy. The product was something which I greatly loved for that small amount of time that it worked. And that I was contemplating buying more for my spouse and my 2 children. But following this experience and having troopers on article observe me undergo this sends out a note from ARCHOS that claims "you can purchase the product but-don't rely on ARCHOS to correct it or supply customer support". Its like once ARCHOS gets your cash the connection has ended. Anything must be achieved about that. All clients ought to be handled having a a bit more value and integrity. No body really wants to conduct business having a business when they believe its only a fraud to construct revenue.
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