I'd requested an item (a vacuum) from BestBuy shop at Border (GA, Atlanta) on 2/15. The merchandise was said to be shipped by advantages on 2/21 however it got lost. UPS shipping statement stated its delivered but I'd not gotten something. I called-up advantages to discover, they stated I have to contact BestBuy to begin a state. I named BestBuy plus they stated their program isn't letting them document a state. I named them once more 24 hours later (22nd) plus they questioned me to contact advantages. I did so that and advantages stated BestBuy hasn't submitted any state for this cargo and we are able to do-nothing about this however, you like a customer can begin a tracer for this missing bundle plus they did that.
I named bestbuy again after day or two plus they recommended me to visit the bestbuy store and speak with them. I required and went there. The store-manager didn't pay attention to me in the place of related me to somebody from their website plus they offered me an indicator that you simply buy a different one if you want the merchandise quickly once we wont return you anything and questioned me to call 1-888-bestbuy. I did so it from their website to listen to the same kind of tale.
24 hours later i named them again to listen to the state continues to be submitted and that I have to delay fr 8-10 business days to obtain the state resolved. I required and named them again after 10 times to discover that they're still searching it. Meanwhile I examined the standing of the state in the advantages website and which stated that the tracer is total and also the bundle isn't identified. I called-up BestBuy again to listen to they have no update onto it. Its been over 10 times today following the Tracer was shut by advantages and BestBuy nevertheless claims they have no info on the missing package. I expected them to return my cash however they don't have any solutions to that particular.infact I'd to have a screen-shot of the advantages statement and e-mail it for them.
I'venot obtained any follow-up phone from BestBuy till day concerning the bundle and don't understand what will I actually do today.
Order Number: 789997418
Product 7385448 (mo82660 - perspective container), qty-1
Havent noticed this type of bad customer service in my own lifetime. Appears like I did so a large error by visiting bestbuy.
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