We requested a Equator #375S fridge ($1300 watts / delivery and duty) online in Business City, Florida through Common Home and Equipment around September 23rd to become sent to our house in Northern California. Upon shipping, we instantly realized that among the plastic side-rails that let it slip into location was totally damaged down, producing the ledge ineffective. Therefore the lack of one ledge helps it be fairly ineffective, the Equator is just a really small ability device. The most effective back of the fridge was killed in aswell.
We immediately approached Common Home and Equipment to record the harm plus they replied by encouraging to send a ledge alternative instantly, nevertheless, the harm to the most effective was the duty of the shipping organization. We approached the shipping organization however they declined to take accountability and attributed bad presentation for it from the producer. We determined when we're able to obtain the alternative ledge then we're able to reside using the dents and could knock-out a few of the dents although not totally.
Months passed with no alternative ledge shipped or any term from Common. We approached the organization, who stated these were having difficulty obtaining a substitute ledge, so that they might deliver an entire new fridge. Excellent! Deliver out it! After many weeks without any term, the organization was contacted by us. The tale this time around was they were having difficulty obtaining more of the Equator appliances in the producer, so we, being sensible individuals, used persistence that is ongoing. After many more months of no term (we’re 8 weeks involved with it at this time, people), we again contact them for info. They nevertheless had no solutions and, once more, we received the run-around and the blah blah blah, so we required a complete reimbursement and they get the broken fridge or we'd contact the Lawyer General’s workplace and document a proper problem when they didn't achieve this. Obviously, after reading that, they named the following week to confirm our shipping target like a new fridge was to become delivered that week (May 19th). It's today September 11 and the alternative fridge was never obtained by us and they've today ceased getting our calls. A formal problem submitted towards the Better Business Institution and also the Attorney-General and therefore are recording our encounter with numerous customer sites, in addition to getting activity with this charge card organization.
I'd stay away from Common Equipment because they don't back their product or do they make an effort to solve any problems in a or professional way. They ought to not maintain company
It'll be 11 weeks this Sunday, July 15th.
Remain tuned…
D&l
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