I had my satellite installed on November 23.in order to have the service activated, I was told that I had to pay the first month's bill in advance, which was for $85.00.
I sent all the rebate information off to them on November 26. It was stated In the agreement on the "Rebate Voucher" form that the rebate check would be mailed within 6-8 weeks. It has been over 5 months and I have not received my rebate check.
I called on March 9 to inquiry about the rebate check and was told that the check would be mailed out sometime in April. I still have yet to receive that check.
I called again on April 26, but I could not get through to speak to anyone. I was on hold for about 10-15 minutes, and then was switched to a Voice Mail mailbox and got a message saying MAILBOX IS FULL AND IS NOT ACCEPTING ANY NEW MESSAGES. I called again for the last time on April 27 and experienced the very same thing.
This is unacceptable and very bad business. If this company is not going to pay customers their rebate money, why offer a rebate in the first place? I am willing to do anything possible (that is legal of course), to get back my money from these
con artists!!!
Linda
Brooklyn, New York
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