Usacomplaints.com » Electronics and household app. » Complaint / Review: Radio Shack - Junk COMPAQ H-P Computer Rip -Off by Radio Shack in Highland Mall. #163361

Complaint / Review
Radio Shack
Junk COMPAQ H-P Computer Rip -Off by Radio Shack in Highland Mall

I was needing a laptop computer with a wireless connection because our phone connection is unreliable in the rural area where I live.

So I went to several electronics stores around Austin, Texas to see what I could get. I will not name names but they had obsolete junk to trap unwary buyers who were not tech-wise for a thousand bucks and then some and other deals that were obviously damaged and defective.

I had $1,000 budgeted for a laptop in CASH and Fry's Electronics refused to wait on me before I could even tell them I had the money.

I went to Radio Shack because I have been able to buy great electronics from them in the past.

I made the mistake of going to the store in Highland Mall where I bought the computer of my dreams — A COMPAQ (Hewlett Packard) PRESARIO 2200 LAPTOP or NOTEBOOK or whatever you call it. It has everything that you could ever want on a lap top including expandable memory, wireless connection, etc. & etc. And WHAT A DEAL I GOT!

When I eventually got around to starting to download the programs that came with this, turns out that the computer is NOT coming on!

I took it to the store I SHOULD have gone to in the first place and that was COMPUSA. They weren't sure why it wasn't working but it is going to coast me a MINIMUM of $1.51 to find out and for them to fix it PLUS PARTS!

I THINK RADIO SHACK SOLD ME SOME JUNK. IT CAME ON WHEN THEY TURNED IT ON IN THE STORE but the guy who sold it to me was very anxious to get me out of the store.

Yesterday, 10 Apr when I took the computer back to the original Radio Shack store where I bought it from, I heard Gangsta Rap with the usual profane words blaring with a huge bass thumper sound from the Radio Shack and NOBODY wanted to help me at all! They tried to sell me an adapter for $89.00 which would not have worked. They just wanted me to GO AWAY and "take your stupid headaches someplace somewhere else."
No attempt to help me.

To make matters worse, the receipt had faded making it difficult to read.

Like most other things in Austin, Texas, you have to watch out or RADIO SHACK at HIGHLAND MALL will RIP YOU OFF!

I am out nearly $1,000 on what I thought was a NEW computer only it turns out that it was a refurbished one and apparently not very well done. I have NO idea how much I am going to be out on parts.

This is your warning to be very, very careful if you shop at the radio shack store upstairs in highland mall in austin, tx!!!

They don't lift a finger to help customers —well, actually they do but it is the WRONG finger...

I also called Hewlett-Packard but they wouldn't help either! Their attitude was that I had bought junk ha ha ha ha ha.

I told them I was going to post their response on the RIP -OFF REPORT which is read by thousands of people and the guy was still laughing when he hung up!


Offender: Radio Shack

Country: USA   State: Texas   City: Austin
Address: 2176 Highland Mall
Phone: 5124520686

Category: Electronics and household app.

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