In November my husband and I rented a 52-inch TV from Aaron's Sales and Lease. We asked for a brand new TV. The manager told us the TV had just been taken out of the box, but my husband found a flaw on the screen. The manager said she would take 10% off the price of the TV. From what I have seen, that was never done.
Then, I believe in April, we rented the washer and dryer set we have. I had made arrangements to pay on the 5th and the 20th of every month because those were my paydays. We were told this would not be a problem, but unfortunately that has not been the case. There have been several changes of managers over the last year, and my payment schedule is messed up. We are to be paying bi-monthly on our TV and monthly on the washer and dryer. Since there have been so many changes, I now have to pay bi-monthly on both.
I get called from the 1st of the month until I call them and tell them to run my credit card. It is the same for the 15th. This month (January), the 20th fell on a Friday, and the manager has called my house almost every day since Monday, because Sunday was the 15th and they are closed on Sunday, leaving nasty messages. Today was the last straw. I was unable to get to my phone, and the manager of Aaron's Sales and Lease left me a message saying that if he did not hear from me by the afternoon, he would run the credit card he has on file for me.
My husband and I are going to pay off our TV and washer and dryer because of all the money we have paid them. But I can guarantee one thing: I will never rent from Aaron's Sales and Lease again! They even claim to be cheaper than Rent-A-Center. That is a lie too. I cannot wait to be free of this company. As soon as my tax money is here, I am paying them off. To be honest, after the way they have treated my husband and me, I wish I did not have to pay the last of what we owe them.
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