After ordering a PSP on 21/11... I immediately tried to contact mydv (as I had mistakenly ordered 3!). Alarm bells rang when I had no response to my emails. And could never get through on the phone (voicemail box full!). I reported mydv to my local trading standards office http://www.tradingstandards. Gov. Uk/
and called my credit card company (lloydstb). I had to write to them (address supplied by card customer services. Its a PO BOX). They then sent me a form and asked me to send some details. (Invoices etc) you can login to mydv and print these off! Within less than a week of receiving the completed form/details Lloydstsb has cancelled the charge for 3 PSP's (over 500).
Hopefully your card company will be as good... Although I hear it can take up to 30 days! Good luck, dont let mydv spoil your Christmas!
Anthony
Worcester
United Kingdom
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