Usacomplaints.com » Electronics and household app. » Complaint / Review: Cingular.com - Cingular - Media Net - Is misleading when it comes to charging internet use on cellphone Ripoff!. #120074

Complaint / Review
Cingular.com - Cingular - Media Net
Is misleading when it comes to charging internet use on cellphone Ripoff!

When choosing a plan and features for my new cell phone, cingular's wireless internet package is MEdia Net. When it comes to choosing the plan you are shown all the different MEdia Basic charges and limits. Https://www.cingular.com/media/media_net_purchase

For their internet charge/limit it is labeled "MEdia Net". So it seems like webspace within their "MEdia Net site". So I guess that means unlimited internet access on my phone, because there is no description of "MEdia Net" on the ordering site.

I then recieve my second bill and I have am charged $58.05 for 11,653 billed kb for this thing called Internet Xpress. Where did this come from i don't remember ever reading "Internet Xpress" when i ordered this package.

So I feel I was mislead by this. You are charged for everything from viewing to downloading. This isn't what it said signing up it only said "MEdia Net - charges". This gives the message that the use of the "MEdia Net" WAP is where the charge is not the whole internet.

I will pay my dues, but I'm complaining because of the lack of description on what you are paying for. Which I felt was misleading.


Offender: Cingular.com - Cingular - Media Net

Country: USA   State: Georgia   City: Atlanta
Address: 5565 Glenridge Connector

Category: Electronics and household app.

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