We bought a new HP laptop from Circuit City # 3511 in Aug. 03 for my daughter to attend LSU. We paid $1,684.01. It crashed Dec. 03. We sent it off and after about a month they repaired it and sent it back. Same thing again in Jan. 04. Now the third time Jan 05, her first day back for this semester the hard drive is failing AGAIN.
Now City Advantage nor Circuit City will honor the warranty for which we paid 194.99 plus tax. They have given me the run-around since Jan. 18th. When we purchased this laptop and our salesman insisted we needed this warranty because they would REPLACE it if it failed 3 times within the warranty period. They LIED!
My daughter has worked hard to get into this university and to maintain her 4.0 GPA. She also takes notes from classes on her laptop and e-mails them to a deaf student. She is unable to use this laptop that I still owe 1 payment on and I have been ripped off by CIRCUIT CITY and CITY ADVANTAGE.
I am now preparing to file suit in court to recover costs on this nonfunctioning laptop.
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