Usacomplaints.com » Education & Science » Complaint / Review: Grand Canyon University Financial Aid Dept - GCU has been dishonest with me re Financial Aid and although I reported certain information and now wants me to repay they are very deceptive. #929117

Complaint / Review
Grand Canyon University Financial Aid Dept
GCU has been dishonest with me re Financial Aid and although I reported certain information and now wants me to repay they are very deceptive

A little over a year ago I was searching for a school to pursue my Masters Degree so I chose online Grand Canyon University, UI applied for financial aid it has been a nightmare. First of all i called many times with no return calls and it took them over 6 months to process my application In early June of this year io was told that my tuition reimbursement was not reported which i informed them on more than one occassion as a result i was told I owed a refund. However recently wehn they made a mistake on my package putting in more that what I got from my employer they c, aim they don taccount,

They have given me so many conflicting stoires and I honestly have ripped me off in many ways.orginally I was told I would get subsidized and unsubsidized loans and without informing me they cut my funding of by about 8,000.00 Then I wastold they would only take $200 dollars off the balance they said i owed from the refund only to find out they took all of it. Needless to say I have been informed other students ahve been treated the same way. I understand cuts but I feel they should have kept me informed.


Offender: Grand Canyon University Financial Aid Dept

Country: USA   State: Arizona   City: Pheonix
Phone: 6026399425
Site:

Category: Education & Science

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