Complaint / Review
Grand Canyon University
Financial aid refund demanded after tuition reimbursement went unreported

A little over a year ago I was searching for a school to pursue my Masters Degree so I chose online Grand Canyon University, UI applied for financial aid it has been a nightmare. First of all I called many times with no return calls and it took them over 6 months to process my application. In early June of this year io was told that my tuition reimbursement was not reported which I informed them on more than one occasion as a result I was told I owed a refund. However recently when they made a mistake on my package putting in more that what I got from my employer they c, aim they don taccount,

They have given me so many conflicting stories and I honestly have ripped me off in many ways. Originally I was told I would get subsidized and unsubsidized loans and without informing me they cut my funding of by about 8,000.00. Then I was told they would only take $200 dollars off the balance they said I owed from the refund only to find out they took all of it. Needless to say I have been informed other students have been treated the same way. I understand cuts but I feel they should have kept me informed.