Usacomplaints.com » Education & Science » Complaint / Review: Symantec - Rip-off! No response to calls. Rebate sent on 3/17/04 (about 4 months ago), heard nothing from them. #86352

Complaint / Review
Symantec
Rip-off! No response to calls. Rebate sent on 3/17/04 (about 4 months ago), heard nothing from them

I purchased the Norton Anti-Virus 2004 Professional and the Norton Anti-spam 2004 bundle from CompUSA and mailed rebate and all required paper on 3/17/04 and have not heard a word from them. I contacted the rebate center on 5/27/04 and talked to Lisa. She had me fax and mail a copy of all to Customer Resubmission Center. On 7/20/04, I sent another copy to the resubmission center by certified mail. It was accepted by Bernardo Garcia. Their website still has no info on my rebate. Until this is resolved, I hold CompUSA and Symantec equally responsible and neither of those asses will get any more of my business. This whole rebate thing is a RIP OFF.


Offender: Symantec

Country: USA   State: Texas   City: El Paso
Address: PO Box 981302
Phone: 8662068800

Category: Education & Science

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