My wife ordered the total transformation program from legacy publishing by phone.By the time I realized that she had placed order, it was well passed the 30 day money back gaurantee that they offer. I had charges on my American Express card for 119.00,1.00,19.00,119.00,49.00 for total 307.00. My wife told me that she was unaware that our card would be charged for the product before the 90 day period where you have to return survey. I called Legacy publishing and informed them I was returning the total transformation package unopened and will be putting a block on them as a merchant on my american Express card to prevent them from charging the last 119.00 payment for the program, which would total 426.00. I filed dispute for the current charges of 307.00 with American Express, Lost, and now am stuck with 307.00 to pay with nothing to show for it. I called Legacy Publishing and requested the original phone transcript from the order, and have reopened the dispute claim with American Express. I have read many complaints from other people about this same program, similar situations. Companies such as Legacy Publishing are getting away with operating unethical buisness practices, taking advantage of consumers, and getting away with it because they have the fine print to cover their a*es.
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