On aug. 21,01 i ordered information on free government grants from successful strategies. I sent a money order for $38.95.
The order blank guaranteed money back if i did not qualify for at least 30,000.00 in free grants, no questions asked.
On sept. 19,01 i recieved the packet with all the information on the grants and did not qualify for any of them so i sent the packet back to them the same day by certified mail.
On sept. 29,01 an employee signed for the package, so i know that they recieved it.
I called ss in october to see when they were sending my refund and was told that a money order was being cut and mailed.
By the 2nd week of november i still had not recieved anything so i called back. The girl, julie, that i spoke with said that a money order was being sent to me that day. Thanksgiving came and went and i still had not recieved anything so i called back and julie again said that a money order had been mailed out to me on mon. Nov. 26,01.
I didn't recieve anything by the first of december so i reported them to the bbb in l.A. Before ordering i had called the bbb and they said that ss had a good record with bbb and that there were no marks against them. They also told me that all complaints against ss had been amended and all customers had been satisfied.
Today i recieved a reply from bbb and ss said that they had sent out a money order and that the refund was resolved. Today is 12/31/01 and i have not recieved anything from ss and cannot even reply to the bbb in l.A. Because they are not answering their phones and their fax is not responding.
The only thing i want back is my 38.95 that successful strategies has ripped me off for.
One question, how can a business operate if all their phones have been disconnected?
I'm sure that wanting back my 38.95 didn't put them out of business!!!
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