My daughter needs the violin from school requirement and I rented one from Irvine Art and Music Center. When we returned it there was a very tiny scratch (I can barely see it) at the bottom of the instrument
The female manager name Jennifer Cheng demonstrated an outrageous rudeness toward me and my daughter. I told this female manager that I would pay the reasonable repair cost. The female manager attempted to charge me the repair cost 10 times higher than the original rental fee
I was extremely unpleasant that this female manager took this opportunity to rip us off. I decided to take somewhere to fix the problem. Eventually, it only cost us very reasonable cost to repair the minor scratch
Parents do not rent any music instrument from this horrible business. And dont send your kids to their after school program. They will rip you off as well
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