First and foremost, let me begin by saying that I do accept some responsibility for the chief complaint which I am making today. I do believe however, that NOVA should be held accountable for my misfortune. I am a first semester student attending classes mainly at the NOVA Woodbridge campus but some at the Medical campus as well. On every occasion in which I interacted with any member of the staff I was spoken down to in a demeaning mannor I found entirely offensive. After the first unpleasant encounter I figured it was that one particular person but I have been continually berrated and slighted on every occurance.
EX 1- The week before classes began was when I actually decided to enroll not knowing classes were beginning so soon. The wait was over two hours long and every member of the staff I approached completely discounted me. The individuals at the front desk were less than helpful when I asked what I needed to do to enroll and meet with a counselor.
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