In June I purchased a tanzanite ring and a ruby bracelet from the Extreme Shopping Network on Direct TV. After I received the items, I took them to a jeweler to verify the claimed appraisals. The jeweler could not appraise them for the claimed amount. I then returned them by US Mail with delivery tracking and insurance. After 30 days I had not heard anything from them so I started trying to contact them. At the time the show was still airing on Direct TV. I faxed my request for my refund, I emailed them several times from their website and I also emailed to Courtney who I was told was the best customer service rep there. I also reported this to my Visa card and they attempted to get the refund with not results. I just now found this website and see that they are in bankruptcy. I am in the process of reporting this to the Attorney General in Florida.
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