I was called around 2:30 pm Friday Feb. 6th with a disturbing phone call from Tracey Ross (Director of Childcare Network. She said that I have to pick up my daughter. I asked if she was sick. She so "no, but she's not listening to the teachers in class (pre-school 4 yrs. Old) and I've had her up with me for the last 5 hrs." Tracey had my daughter sit up front at her desk for five hours??! That's child abuse!
How can anyone, especially a 4 yr. Old sit anywhere for 5 hrs!!?? There was NO previous phone call!
Of course I refused to do so, since I'm paying them ($120/wk) to care for and teach my child in pre-school, that they need to handle the situation. I cannot leave work for something that is just ridiculous. I would be more than happy to help out and drive there to get her to listen to her teachers and behave in class.
At one point in time, Tracey and I had an understanding that if my daughter was to act up that she was to sit in her office to calm herself down, and if that still didn't work, to give me a call and put my daughter on the phone to see if me talking to her would fix the problem. Tracey has done that 1 time and the Asst Director, Nicole, has also done that 1 time. And, it worked both times, assuming that I hadn't received anymore phone calls that day.
I was never given anything in writing to sign and date explaining that my child was misbehaving in any way. They would tell me here and there that she was a little naughty, but she came around and then earned some special "thing" like a piece of candy or sticker. Her one teacher, Ms. Collins, tells me and my daughter that she was a special girl and that she was her "favorite". When I refused to pick her up, Tracey threatened me that she would call Child Protective Services on me if I wasn't here within the next hour!
What a crock of crap. How stupid would they look for calling CPS to tell them that the Mother of a 4 yr. Old won't pick up her daughter up because she won't listen in class and that they won't teach her with the money that was paid. I asked Tracey to not call me again on this matter that I have to get back to work and said "Bye" and hung up the phone. I picked her up at 5:30pm like I always did. They had a file for me with her artwork and a termination letter. It stated that it was my "failure to cooperate with my daughter's behavior that day"... Sounds like their failure to copperate. I walked in and asked the afternoon "teacher" if she was really that naughty. She nodded her head and said that her son, Javon (black boy), were "partners" with her up front all day and that both of them were in it together.
That just ticked me off. I was supposed to pick my daughter up at 2:30pm and this little boy with his mother there was allowed to stay?! I was charged a $14 late fee for being only 12 mins. Late one evening due to THEM. I paid it because I didn't want to "rock the boat".
I called the Center in Richmond, VA to be connected with the location here on Lord Dunmore Dr. (They aren't listed in the phone book at all) Come to find out that they are... Under Young World Child Care Centers. I found out that the next day. They changed their name several yrs. Ago and never got it changed in the phone book. Well, the office in Richmond gave me the wrong number, it was the other location in town.
When I talked to them and said that I might be a few mins. Late due to an auto accident, they told me that someone had already picked up my daughter. I thought that my mom had beat me there. I was relieved (for a minute), so I mad a u-turn to go ahead and pick up my other daughter.
It sounded fishy, so I asked again who picked her up. Finally they said the last mane of this little girl and it wasn't mine. They said it was the location on Ferry Plantation Rd. So, I made another u-turn and got there 12 mins late, whereas I would've been on time or 1-2 mins / late. I asked them to call the other center and explain the mix-up. They didn't. All I got was bitched out by Nicole and was told if I don't pay the $14 by first thing in the morning that they were not going to let my daughter enter the school that was already paid for, for the week. I called their bluff and didn't pay one nickel. Nothing was said for a couple of days when
I finally received a letter stating that I owed them this money or else. I contacted Patti (Head Director) and was told basically tuff crap and that they call in for the local time. Never called in. She looked up at the clock and added 2 mins. To the bill. After Hurricane Isabel hit here in Sept. Some of the tunnels were closed, making it very hard to get anywhere. I come from downtown Norfolk, Va where the tunnel is closed. I fought the traffic every day until it re-opened. I would leave @ 4:30 pm to get there by 6pm. That's how bad it was. I said that this sould be over when the tunnel re-opens (which it did) and that I was very sorry for being there right at 6 or a min. Or 2 after. All Tracey said to me was "I have other parents (nurses that get off at 3pm) that come from downtown Norfolk, and they don't have any problems".
I can't believe that statement! They do everything in their power to harass me with "little" things. There is an older black man who comes late here and there, several times. As much as 5-10 mins. Late, and never charges him a dime!!! He goes in, picks up the child, and leaves with a smile, waving at Tracey and Nicole. Unfair!!! He as much as whistles and walk slowly into the school, calm... Whereas if I'm running late, I park, RUN into the school as fast as I can.
Discrimination??? Now that the weekend passed, I tried calling Patti to discuss this further. That women had me so ticked off even more! She claims that Tracey nor anyone in her facilities would ever threaten me like that by calling CPS... That she said that the threat was that she (Tracey) said that she was calling the License people??!! What License people? I don't run a school, or maybe a child license like a dog license. What the heck is this women lying about?! I told her that I know she said CPS because I commented on her stupid threat!
Also, Childcare Network, Inc has NEVER asked anyone for ID upon picking up any child whatsoever!!! My step-brother walked into the school to pick up my daughter and was never challenged by anyone!!! He asked where the 4 yr. Olds are and that he is there to pick up "daughter's name". They asked who he was, and he said "my name"'s brother and walked OUT THE DOOR with my daughter!!!
When talking to Patti today, she claims that that they asked him for ID and that he showed it to them... I told her that she is lying because he doesn't even HAVE and ID. The only one that he had, was a driver's license from GUAM that was stolen a few months back and it is taking a stack of paperwork to get another one here in the U.S.!!! They never asked my step-father for an ID, and they even let him sign her out!!! Which I saw his initials on the sign out sheet. Then, my husband comes to pick her up and is never asked for ID.
Ms. Collins just says that she doesn't need to see any ID 'cause she looks just like her Daddy, etc... She told me this on 3 separate occasions, about how when she saw my husband walk though the door it was like looking at my daughter! How do these people know if my husband and I are separated with a court order for protection, or that he is violent / wife-beater / child molester, who wants to kidnap my child! The lucky thing is we are happily married and he is a wonderful/caring father & husband. Still doesn't make it right to let him just walk in out with no ID.
Patti let me know just "how many schools that my daughter went to and got kicked out". She rattled off this "list". I was horrified as to WHERE this women comes off getting this "info"??!!! There was a school listed that my older daughter went to for 3 yrs. And was satisfied. She left that school to be home-schooled because she a competitive gymnast. My daughter (4 yrs. Old) yelled "I went to XXXX!" I said no you didn't and asked her what was XXX and she replied "I don't know" and just laughed at her for wanting to be like her big sis. Well when she said "Yes I did", Patti called me a liar and said I told you so!!! I jumped in and said that how in the world could my daughter attend that school for as it starts at 4 yrs. Old (K-4 Program) and that she just turned 4 in Sept. Of 2003 and has been with you Idiots since Aug. Of 2003!!! She was at my girlfriend's house who ran a Daycare and retired in Aug.!! Then she tap-danced around her words and hung up on me...
I just would like to know just how legal / illegal it is to dig up such private information and HOW this is possible. And, the other schools that were "listed", I've never heard of them. What a bunch of manipulating lying people! I really feel sorry for someone who goes around defending a bunch of liars and "making up" stories to defend them.
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