The financial aid services rendered by American Public University are dismal. They have made mistake after mistake in processing my Stafford loans and disbursing them on time.in each of the three semesters I have attended there has been a major problem. They use a rolling semester schedule. I took classes that ended in August and was due a refund from Stafford loans that were supposed to be disbursed last month. However, the financial aid department screwed up the process and now it is unknown when (or for that matter if) I will receive disbursement of the $3,300 that is owed me. Every time I call about the status of my loans that are supposed to be disbursed, I am told a completely different story. I would not recommend APU to any student that relies on financial aid. If I knew how bad the Financial Aid Department was at APU, I would have never started ending. They are totally inept.
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