Unethical, uncaring administrators and staff, and extremely unprofessional director deanne romero...
To Whom It May Concern:
I have had terrible experiences with Childtime Learning Center, preschool, in La Mesa, CA. I believe that it is my duty as a good person and good parent to warn other people about this school.
This school is doing unethical things behind their locked front door. All this school cares about is money. Nothing else is important to this school's authorities (eg: Director: Deanne Romero and her supervisor Lisa Collins). When I clearly explained Deanne and Lisa that what they were doing was flat out unethical and I sent a thick folder full of legal papers both by fax and by certified US mail that clearly indicated that their procedures were unethical, they did not care. Deanne is the rudest and most unprofessional administrator that I have ever seen in my life and I am not very young. She hung up the phone on me when I was explaining things kindly to her. She laughed so loud and so sarcastically and hung up the phone on me.
One day, police were involved. Even the police officer said, "Yes, what they are doing here is very unethical." Who is/are behind these people? Who is letting them get away with doing completely unethical acts/procedures, ignoring everybody and everything in the expense of the children for one reason only: Money. As long as you give money to these people, the rest does not matter. When they see you as a customer, they see dollar signs on your forehead so they will treat you kind, friendly, and professional and etc.
Please contact me if you want to know the whole story, my experiences in detail. This school is following unethical procedures. They did this to my child just to get some bucks. It is still going on. They (the two directors above) said sarcastically that they will continue to do the unethical thing. Meanwhile I felt obligated to write this review to warn prospective and current customers about this school.
This school is very expensive too!!! I don't think any other school would be as money hungry as this school.
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After I wrote this review, I went to this school to pick up my child who was illegally and unethically enrolled in this school by his uncaring father. My child was lying down on the sofa in the playroom while other children were playing noisily. My child was burning from fever (104!!) and lying there half-unconscious. I asked a staff (I think she was an administrator) how they could not notice such a high fever and half dead child slowly dying on the sofa all by himself while all the other kids were playing next to my child's ear noisily with the teacher and why they didn't inform me or my husband about my child's serious situation. I asked her to touch my child's burning forehad. She didn't care and touched unwillingly and uncaringly and I am sure that she felt how high fever my child had but of course wouldn't admit it and instead she said, "Well, my hands are warm so I can't feel it." Then I asked her to take my child's temperature. Her only concern was to make me leave the school as soon as possible because she saw how concerned I was about my child. I had every right to be concerned. She took my child's temperature from the ear so uncaringly and evasively. She didn't show slightest concern or care when she said, "It is 104" when she read the temperature. I asked her to write it down on a paper and sign it, and she did just to make me leave the school. The teacher, the directors, other responsible people hadn't care a bit about my child whole day. My child begged me for water with the little strength he had. He said that he asked the school for water, but they didn't give water to him by saying, "No water" If I had been a second or minute late, my child might have been dead now. I had warned the school about my child's recent fever seizure that was caused by his uncaring and ignorant father. The school didn't care. He was dragged to school by his father on Monday as being very sick. I told his father not to take him to school but he did. The school didn't care about my child or other children as long as the money was coming to them. My child has been at this school as being very sick on Tuesday and Wednesday and the school didn't contact neither me nor my husband. I got my child literally half dead and ran to the house when he collapsed on my shoulder and gave him Motrin. I am writing this review in tears. I wrote a summary. There is a lot more things to say about this school such as my child lost one pound in two days at this school. They are keeping their food portions as secret for example. I don't see their menu on their web either. So many more things to say. Please don't enroll your precious child at this school. Feel free to contact me for documents, proofs and more information.
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Latest news below: (Please contact me for more latest news if you are interested since I don't have enough time to update my post)
Saturday: (April 3)
Today, I called both Deanne and Lisa and left message about my child's ear infection and other health problems. I faxed Lisa the hospitalization document given by the emergency room at the hospital on Friday. I also contacted them through their website "contact us" to make sure that they know the situation.
Friday (April 2)
My child has been hospitalized on Friday (April 2). We were at the emergency room for hours. He has had a very high temperature since last Wednesday (105) and had no sleep on Wed and Thursday. Neither did I, of course. He was diagnosed to have a very bad ear infection and extreme fever. The school might accept him from his uncaring father (on his days) this coming week (starting on Monday). My child has sore throat, serious ear infection (as stated by the doctor), high fever that needs to be controlled by medicine, cough, etc. I will show the hospitalization papers to the school but most likely they won't care as they never did in the past.
Note: Contact me for proof including a signed proof by them that my child's temperature was 104 when he was at school. They didn't contact me or my husband. I found my child half-unconscious on the sofa when I went there to pick him up. The teacher and other children were playing loudly near my child while my child was slowly dying there. The room was extremely hot and stuffy that I, as an adult without a fever, could hardly breath there!!! I stayed there only a minute at most and I thought that I would suffocate. During our very short conversation, when I asked them where children take a nap, they told me that children take a nap in that room!!! Even a healthy adult couldn't stay there (forget sleeping) more than a minute, forget a sick child with a very high fever. My child most likely would have been dead if I had arrived there a little late. I had warned them about my child's recent fever seizure too. But they didn't care about anything, but money.
Please contact me for more details so that they cannot treat any child, any parent like this anymore.
Thank you.
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