I was contact by this company in regards to a traffice ticket that went unpaid. The company offered my a reduced fine amount if I paid by a certain date. I took the time to call the Traffic Division and attempted to fix the ticket (it had been entered in spelled wrong) and got no where... That's another story.
I called GC Services back on the due date to pay the reduced amount. They told me the due date had already passed. I told them I was quoted differently. They took the payment.
Next month I get another bill from them for the difference bewtween the reduced amount I paid and the full amount of the original bill. I called them (waited on hold for over an hour) and the agent told me "Yes, I see that you paid it on time, I will mail you a paid in full letter.
Next month, I get a notice from the DMV that my license is being suspended because I have not paid my ticket??? I also get ANOTHER bill from GC Services. I am currently this very moment on hold again for more than an hour.
This company took my money, keeps billing me for more and has not paid my traffic ticket or notified the DMV the fine was paid. This kind of treatment should be illegal. I would like to file a lawsuit. I will write BBB and contact the LA Traffic Division. Unbelievable this company has government contracts.
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