Usacomplaints.com » Education & Science » Complaint / Review: University Of Phoenix Online - Ripoff UOP Online not worth the trouble. #55745

Complaint / Review
University Of Phoenix Online
Ripoff UOP Online not worth the trouble

I had already attended my local college and a university in California so, I thought that all universities were interested in teaching and providing counseling and support to students until they graduate. I was wrong. UOP is extrictly interested in getting your money and they do not care about anything else. At least this is the experience that I have had with them.

When I talked to the salesperson who recruited me on the phone, I told him that I was nervous about signing the papers they faxed me because "I have very little money and I cannot afford school". He laughed and charmingly reassured me that I would get financial aid - not to worry.

They were always too busy too transfer all my credits correctly so they actually asked mne if I could go get my transcripts and fax them to them so they could give me the credits correctly - this never happened - I have taken Calculus classes, Differential Equations, and other higher level math classes but they insisted that I should take intermediate algebra because they were unable to find these classes in my transcripts and they were so busy they had not had time to revise the records.

After taking the GEN class (which is really a chat session to become acquainted with the school), I tried to leave but here is the catch: you have to be registered in a class if you want them to process the financial aid - if not, you have to pay eveything in full. So it's a catch 22.

After the second useless class - at this point I was only waiting for the financial aid so I could get the hell out - I finally gave up and quit. They wanted me to pay for the third class (algebra), and if I did not want to register, then I now owed two classes.

I ended up quitting. My gut feeling was that they were never going to finish reviewing my transcripts, they were not willing to give me credit for too many classes, and they would tell me that I had no fincial aid only when I had accumulated many thousands of dollars in debt.

The minute I left I was contacted by them and I was told that they did not want me to pay installments, that they are not "the Bank of Phoenix" and that they don't care if I cannot send them money - that they would hurt my credit even if I have sent them monthly payments. They insulted me by saying to me that I am only sending whatever I feel like sending. After I am making sacrifices to pay off these two classes as soon as possible.

Their collection tactics are so aggresive and verbally shocking that I continue to send my payments but I will never call them again. I do not think they know about fair credit yet.

I absolutely love the concept of online classes, but hopefully a school who care about students and is not scamming them will take this on and be truthful from the start.


Offender: University Of Phoenix Online

Country: USA
Site:

Category: Education & Science

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