I posted my registration info for Grand Canyon Schoolis (GCU) Experts in Management plan on November 28. I joined the college roughly 2 yrs before, but withdrew to have a split. Because I'm currently prepared to begin again, I had been anticipating exactly the same quality support I obtained the very first time around. Child, was I wrong
Since I Have hadnot noticed something from GCU, I named on December 16 to discover my registration status. The owner who responded questioned what I required, I allow him understand I'dnot noticed something about my registration also it had been three months, and he claims, "Therefore, do you want your educational counselor or your school funding therapist?" I responded educational and asked if it'd be exactly the same educational therapist I'd previously. It was not, but he advised me my new advisors title was Shannon and he'd move me. I acquired the "voicemail prior to the voicemail" stating that she was not accessible, when I'd prefer to abandon a note, remain on the point or easily want to talk to another consultant to push "2." I pushed "2" since I haveam guess to begin college in three months and would love to obtain this looked after. Well, which was an error. I had been on-hold for MORE THAN 15 MOMENTS waiting to consult with somebody. I eventually needed to hang-up and determined I'd call-back in a later period that evening.
The 2nd phone that evening, I decided I'd abandon my therapist a note thinking I'd hear back rapidly. Some tips about what her voicemail saving states: Hello, you have attained Shannon, Educational Consultant for Grand Canyon University. Nowadays is December 15th ("Uh, no, it is the 16th, " I'm thinking) and that I am from the workplace. I don't understand after I may return. Please keep a note and that I may return your phone in a later day." Ok. Therefore, I began convinced that perhaps anything occurred to somebody in her household and he or she needed to keep immediately. I usually provide people the advantage of the question and thought it should have been a hurry scenario. Therefore, used to do not abandon a note and determined again to contact and find out easily could easily get your hands on another therapist. This time around, I waited 10 minutes before I hungup.
Today, here we're, December 21st. I examined the GCU website to determine the standing of my registration. It claims "Pending - a therapist may contact you briefly." I doubt that. Therefore, I simply named again, got an owner who I told my tale to after which her reaction?"hang on." She moved me TOWARDS THE SAME advisors voicemail! Therefore, I push "2" again, prepared to delay an outrageous period of time to talk to somebody and what goes on? Some tips about what I noticed, "We're presently experiencing technical issues and certainly will not move to some other therapist. Please call-back and abandon a note together with your therapist."
I think I Will begin looking at different colleges today.
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