Complaint / review text:
OAN Services And Nationwide VMail Inc. OAN Services And Nationwide VMail Inc. And Verizon Billed for services not ordered or recieved Northridge California...
In June 2003 when I received my Verizon phone bill I noticed a new service charge from a company called OAN Services. OAN had billed $14.95 set-up fee on behalf of Nationwide VMail Inc., for services I did not order or receive.
I immediately called Verizon to complain. I was told by the Verizon rep. That the charge would be removed and a bill block would be put on my account to prevent future charges from OAN or any other non Verizon company.
In July 2003 when I received my next Verizon bill, I found that the $14.95 (tax) billed by OAN Services from June, was carried over to the July bill and a new charge of $12.95 from OAN Services on behalf of Nationwide VMail Inc.
I called Verizon again to complain and was told that the charges were sent back to OAN and the bill block was in effect. However the charges would keep mounting and appearing on my bill until OAN Services stopped billing my account.
This is a fraudulent and criminal billing practice. Verizon did not have any verification that this was a legitimate bill. Verizon should require proof from the company presenting the bill, that the customer placed the order. OAN And Nationwide VMail Inc. Should have never billed my account.
Again this is fraud and these criminals should be prosecuted. Verizon should be forced to change there billing practices and all companies involved should be ordered to pay restitution to the consumers they Ripped-Off!