Buyer Beware:
This company called our home to sell this product. I do not know how they found out our student was taking the tests, but they did. First clue... They called us! Buyer beware when this happens. We are on the do-not-call registry, so I am wondering who they bought our info from... I am wondering out loud here if the ACT or SAT organization has sold our children's information to this 'company'?
My wife had them call back as I was out of town on business. We discussed it briefly and we felt if it help[ed our child, then go for it. Second Mistake... We let them appeal to our familial protection instincts! Their agent sold her a legitimate Kaplan product that should be sold for about $10 bucks give or take a few cents for $119.99. Shame on us for not being more diligent. They also get her to pay $49.99/month for 'Online Scholarship Assistance". Shame on us again for being suckers. We did receive the disc, but never received the information about the Online Scholarship Assistance.
I called 'SAT and ACT Prep' and got no where. When I told their agent that I was going to protest the CC charge, she told me the conversation was over. I have been in E-Mail contact with Kaplan (www.kaptest.com) and Topic Entertainment (Kaplan's Authorized manufacturer (www.topics-ent.com). They apparently are aware of this mess, but it is becoming a legal issue.
So, folksmy thoughts here. Stay away from this company. Unless I receive a full refund, which I have requested through the proper channels, I will be contacting the Better Business Bureau and the Attorney General of my state.
As the old saying from P T Barnum says...'There is a sucker born every minute.'
It looks like we are the suckers this time... But it won't happen again with the SAT and ACT Prep Center in Coppell TX. Stay away from them and buy this legitimate Kaplan product from a legitimate reseller.
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