I've had terrible customer support through Ashford University. I just changed to Ashford due to the customer support I did so obtain and was guaranteed that anything may proceed easily; and that I would not have to deliver any info for that concerns I has requested the registration consultant in June.
Because The end of July, I started the procedure of the run-around in regards to the educational funding. I delivered Ashford the info required; and again the educated me all-is properly. Each month it's been another thing. Then I wound up FAXing, contacting, and calling the exact same issues repeatedly. Every time all was good; when truth it was not. Each month converted into each week to every three times.
Today will be the 2nd of December but still the educational funding problems not solved. I had been endangered in March that I'll be plugged from getting courses easily did not cooperated. I have been cooperating in delivering them exactly the same info significantly more than 3 times.
I Have named, sent, and FAX with one of these individuals concerning the scenario. I repeatedly required the Collegeis presidents title and conversation truly ceased using the consultant. Nobody appears to disregard the proven fact that I do want to contact the leader of Ashford to voice my grievances.
I had been fed up with the run-around. I have had this same problem since June and below it's the start of December. I also need Ashford to return me the full time I used battling together within the same problem as well as for the printer and document I used unnecessarily. The monetary problem nevertheless was not solved. I'd like it fixed and proper. I have been significantly more than devoted to these folks.
I advised them as numerous occasions I Have sent, telephoned, and sent, they'd make certain my problems could be main concern and solved. The running division continues to be way too many individuals associated with my own info which truly worries me. I've required to get a boss to dominate weeks before but still nothing. And so I wish this is solved once that is published. It isn't reasonable in my experience whatsoever.
Ashford University has had all of the pleasure absent for returning back again to college. I truly need this problem solved. I also better obtain greater customer support and much more problem. Just one individual apologized in my experience; however itis insufficient anymore. I do want to observe steps. I also advised Ashford that I ought to be handled as though I had been therein individual.
0 comments