Complaint / Review
Providian National Bank
Rip-off dishonest interest rates & fees

I have had an account with Providian since 1999 with an interest rate of 18.99% I was never late with any of my payment in December they raised my rate to 28.99% without any warning or notice.

I called them to inquire why. They told me that I had been notified that I needed to read the inserts in my card statement. They said they had "double checks" to ensure that the notice was in all statements. I never got one. They further informed me that I would have had to close by November 30th in order to lock my account in at the old rate. They still refused to decrease my interest rate.

This absolutely is not ethical and it is difficult to believe that this could be legal. If anyone knows of any class action suits. Please post the information.