Usacomplaints.com » Education & Science » Complaint / Review: University of Phoenix - Fraud and scam!. #295843

Complaint / Review
University of Phoenix
Fraud and scam!

I took one class from UOP, then had to withdraw due to my job. I was putting in way to many hours at work to handle even one class. I was asked to rejoin by one their representatives 6 months later. I tried again, but due to my project load I had to withdraw. UOP did all of the financing for the classes.

In the end, they said I owed 376 dollars, and I had 4k in loans. I said there was no way. I protested this amount since day one. I called them on several occasions about the balance, and they said it was correct. I protested this through the credit bureau numerous times. They ended up charging off the balance, and making my credit even worse than it was.

I admit I didn't have perfect credit, but this probably cost me thousands in interest. Not only that, but I was paying interest on the full amount they received from the government. After 3 years of payments, they sent back 2419 dollars to the government saying that there was a mistake they found during an audit.

When I contacted UOP about this, they said that I was lucky they even did an audit, and I was still responsible for the interest since I was still enrolled. I said I withdrew, and haven't taken a class in over 3 years. The bean counter said I still had a web page.

I said so that entitles you to keep money that isn't yours, and he replied well in fact it does. I said so there is nothing you are going to do, and he replied no we do not have to, and by the way you still owe us 276 dollars? What do I do? I doubt hiring a lawyer would be cost effective.


Offender: University of Phoenix

Country: USA   State: Arizona   City: Phoenix
Site:

Category: Education & Science

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