Usacomplaints.com » Education & Science » Complaint / Review: Turbo Tax - Intuit Company - Maker Of Charges excessive fees for filing AFTER you ve paid for the program. #274010

Complaint / Review
Turbo Tax
Intuit Company - Maker Of Charges excessive fees for filing AFTER you've paid for the program

1. Turbo Tax used to be a great, reliable, and fair way to do taxes. I have been using it for close to 15 years probably.

2. I recently bought the basic program for $19.95. A cheap way to do taxes. Or so I still thought.

3. It seems the company is in partnership with Santa Barbara Bank and Trust to take as much as $47 more dollars out of your pocket every time you file, to wit:

A. They charge $17.95 to efile! What? Where does this $17.95 go, and why, in the first place is there a charge? I doubt that Intuit suffers ANY loss my me efiling but they sure want to take $17.95!! This is called CLEAR PROFIT.

B. And, get this, if you don't have a debit or credit card then they (along with Santa Barbara Bank and Trust) will take another $29.95 to "conveniently" have the $17.95 deducted from your refund. (a total of $47.90).

Scam scam scam

4. I bought Turbo Tax this year but I won't any more. I do taxes for a lot of people (mostly family), most of whom need a faster refund and they end up paying Turbo Tax's and Santa Barbara's absolutely stupid and no-reason-for fees. I'm fortunate that I owe about $100 every year (planning) so I don't need to efile.

5. Go to IRS. Gov for FREE tax filing. Free. It's beats turbo tax and all the other crazies like H&R.


Offender: Turbo Tax

Country: USA   State: California   City: Mountain View
Address: 2632 Marine Way
Phone: 3602544273

Category: Education & Science

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