I bought at an auction a lot of 40 iPods (labelled as "returns.") The auction manifest declared that 2 units had failed the power on test and 38 had passed it. When I received the goods, 35 of them were DOA. Only 5 powered up. Out of the five three had evident malfunction and couldn't reproduce sound. Two were OK. All had been extensively used and were more salvage items than store returns.
This little joke cost me nearly $1,700.00 including shipping. It's a pretty penny to pay for two old beat up used 1st generation iPods (nano 1GB!) In a separate auction, at about the same time, I bought 40 Motorola Blutooth headsets ($700.00.) Almost the same story. 15 out of the 40 were bad. The chargers were missing.
I filed a dispute with Liquidity Services and they immediately rejected it saying the goods were sold "as is, where is." (Never mind the manifests.)
I then filed a complaint with PayPal.in the past, PayPal had been very good in settling dispute when the merchandise received was not the merchandise that had been promised. As soon as I clicked on the "submit" button of the PayPal complaint page, another page popped up saying they had "thouroughly investigated" my complaint and reached the unanimous decision of rejecting it. Total investigating time? Less than 2/100th of a second!
To make matter worse, they ship all this stuff wrapped up with adhesive tape labelled "Inspected by Best Buys." Evidently to make it look like the abuse came from this company. A store manager with Best Buys told me the company does not take and sell returns that are over 30 days old. And those they take in are not sold at auctions but returned to the manufacturers.
I keep wondering if, PayPal belonging to eBay, they did not do it to protect Liquidity Services. Maybe Liquidity Services has eBay as an investor? They seem to have a lot of money to buy protection and immunity from prosecution. EBay has a lot of money to spare. Anyways, this is only speculation on my part. But one never knows...
I live in Virginia and I found that PayPal has a registered agent in Virginia. Liquidity Services, even though they do business here, doesn't (again, with impunity it seems.)
So, I will sue. PayPal at least. Maybe Liquidity Services too if I can. I will do it myself as I have always been more successful than any of the attorneys. You see, the money they took from me were my savings for starting my own small business—if I don't recover them, I am done. And I'll report the results here. If I win, it may help convince other victims that they can stand up and defend their rights and interests.
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