November statement Washington Mutual Bank had accepted unauthorized charge of $29.95 from Paycom.net billed October 27 to my WaMu credit card.
Unexplained unauthorized fee of $29.95 continued monthly through November statement then WaMu added overlimit fee of $35.00 October 16.
July statement from WaMu had changed name from Paycom.net to Epoch.com each billed entry of $29.95 used same phone number 800-893-8891.
Telephone calls are a waste of time WaMu refuses to provide explanation for Paycom and Epoch or remove monthly fee of $29.95.
WaMu card in a lock box has not been used since December. I have made payment of $30.00 each month on WaMu account.
Are Paycom and Epoch business partners affilated with WaMu bank?
There must be a paper trail or an authorization of some sort that explains origin of Paycom unauthorized fee. WaMu refused to supply any such evidence.
Letters for correction and removal of unauthorized unexplained fees totaling $389.35 plus additional error fees $52.19 charged by WAMU totals $441.54.
WaMu reply dated November 20 says fees will remain. Again my request to remove $441.54 in unauthorized fees have been ignored.
Wichita Falls Texas credit bureau suggested writing Texas Attorney General to file consumer protection complaint.
It appears that Washington Mutual Bank is part of this fraud since they cooperated and refuse to correct.
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