I thought I was getting a payday loan, but that wasn't the case at all. It appeared to be information on a payday loan. I was never notified of anything as being approved of a loan. Few days later a total of 149.00 was taken out of my account from Consumer Trust Financial Company. Called them immediatley and cancel what I thought was a loan. Told them what the problem was and asked for a refund, they had no problem with that. They sent me a later stating that I had cancelled my account so that I would recieve my refund, and all they needed was my signature and a copy of my bank statement showing were they took the money out of my account.
I did that and it has been 2 weeks and I haven't heard from them. Recently called to see what was going on talk to someone who looked up my info and she told me it takes time and that she didn't know how long it was going to take.
It is a bunch of BS if you ask me and something has to be done!
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