Complaint / Review
Isoldit
Www.isolditfullerton.com FALSE ADVERTISING

This location uses deceptive and dishonest advertising in their brochure.inside the brochure it says:

Drop off ANY ITEMS you'd like to sell on ebay and we'll do the rest... Photography, Expert copywriting and listing on ebay, payment collection, packing and shipping.

This is false. It should not say ANY ITEMS, but SELECT ITEMS. This verbiage makes it sound like they will take anything, which is not true.

Later on in the brochure, they get a little more specific and state:

You can sell ALMOST ANYTHING that meets our LOW MINIMUM RESALE VALUE.

Again, this is false. I brought in three items, and all three were rejected. Rather than saying ALMOST ANYTHING, it should state SELECT ITEMS. Also the LOW MINIMUM RESALE VALUE is $50, meaning it must sell for $50 on ebay. But even it it can sell for $50 on ebay, there is no guarantee they will accept it.

I don't have a problem with them rejecting items or a $50 resale value, but reading through the brochure makes it seem like they will accept almost anything. I had a few friends read the brochure, and they came to the same conclusion that I did: The advertising in the brochure is dishonest and should be changed.