Usacomplaints.com » Education & Science » Complaint / Review: ITV - Direct (Natural Cures) (Natures Cures) - ITV - Direct (Natural Cures) (Natures Cures) I called back to complain a third time and the bastard hung up on me. Elk Grove. #245219

Complaint / Review
ITV - Direct (Natural Cures) (Natures Cures)
ITV - Direct (Natural Cures) (Natures Cures) I called back to complain a third time and the bastard hung up on me. Elk Grove

I called to cancel my membership well before the thirty days and I was still billed in July. When I received my credit card statement I immediately called back to let them know I had canceled the membership and I was promised a refund.

Instead in August I get billed again, so a couple of days ago I call back, yet again, after receiving my Aug. Credit card statement, I was on hold for at least half hour before they finally answered.

I talk to the rep. And he tells me that upon my request the membership has been canceled and a refund for my charge for Aug. Wont take effect until Oct. So in the mean time I maybe charged in Sep. Also. Then to make matters worse, I tell him I was supposed to be refunded for July and not billed for Aug. And he told me, they don't refund anything over thirty days, then he just hung up on me. I called right back and got the machine.

Beware, the Company used the name natures cures on one of my statement. Oh, and I never got any news letter either.


Offender: ITV - Direct (Natural Cures) (Natures Cures)

Country: USA   State: Illinois   City: Elk GROVE
Address: Elk Grove, Ill

Category: Education & Science

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