Ascent Home Mortgages ripped us off! Their company is completely dishonest and corrupt! Do not deal with this company! Beware of these people: their loan officer Al De Gonzalez, their assistant Jackie Ritter, and their regional director, Jeff Hussey have been done absolutely NOTHING to complete a loan that was began over 6 weeks ago. They started out being incredibly disorganized, clearly have problems speaking English, clearly cannot spell as all our forms came back filled out incorrectly and with constant mispellings we had to correct. That was only the first red flag.
We were soon to find out that none of this mattered because nothing was being done with our loan to begin with. We kept hanging in there with them, each day another promise that it would happen tomorrow... Each day sending one more required piece of paper after another. Two closing date deadlines have come and gone already, and just today, they asked for a copy of our BUSINESS LICENSE!!!
It has become clear that they have only been stringing us along and have mislead us from the very beginning. They have had no intentions of ever getting us a loan. We fear that we are now victims of identity theft as well, as there was clearly no reason for us supplying endless personal information other than for that end.
We are now closing our checking accounts, and reporting Ascent to every agency who will listen, and came here to warn you to STAY AWAY FROM ASCENT!!!
They will not return phone calls, nor call when they say they will. They have been incredibly rude, and just today made the laughable statement that because we were upset with them, they 'weren't going to GIVE us the loan." What a laugh! Their only communication with us was clearly to scam us. And that, they did.
Consequently, we've lost out on a house that was the house of our dreams. We are heartbroken, but we also are bracing ourselves for more repercussions from this horrible company and all their crooked employees!
Beware of Al De XXXXXXXX
Austin, Texas
U.S.A.
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