I've read multiple complaints about PeachDirect online, but unfortunately, only AFTER I ordered through their unsolicited catalog which arrived at my home. I trusted the name of GE Money Bank, so thought it was safe to order. Oh, was I wrong! I include GEMB because they obviously know of the multiple problems with PeachDirect, yet they are still financing for PD. GEMB financed my purchases two weeks ago, yet no shipping date or info from PD. And, I tried to cancel my order, yet it still remains listed as "pending."
My question is: Why hasn't their been a class action suit started against PD? PayPal got nabbed because they did not have an adequate system in place for complaint response and PD is MUCH WORSE in this area. I was actually told that "no supervisor is ever readily available and that it would be a week to ten days for a supervisor to contact me."
I would suggest to all others that they contact not only the BBB, but also their state attorney general's office. Most state atty gen's offices deal fairly aggressively with this type of fraudulet business practices.
And, while I've read that "D Kim" from PD has resolved some customer complaints, why does he only respond to those on the Internet, when those who call on the phone can't even talk to a supervisor? If Mr. Kim and his business partners would spend more time processing the orders properly, they wouldn't have to spend hours searching Google for complaints about their company and trying to do damage control!!
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