Usacomplaints.com » Education & Science » Complaint / Review: Excel Business Systems - EBS - Excel Communications - Kevin Byram - Waverly Clark Jr - Excel Business Systems - EBS - Kevin Byram - Waverly Clark Jr. Ghost company that doesn t exist, all addresses in Arizona FAKE! Ripoff. #221662

Complaint / Review
Excel Business Systems - EBS - Excel Communications - Kevin Byram - Waverly Clark Jr
Excel Business Systems - EBS - Kevin Byram - Waverly Clark Jr. Ghost company that doesn't exist, all addresses in Arizona FAKE! Ripoff

We were contacted by Waverly Clakr Jr. Last October, he was selling Canon copier/printers. We were in need of one, so we set-up an appointment. Waverly and Kevin Byram - Vice-President showed up. We filled out the necessary paperwork to get our NEW Canon Printer/Copier.

A couple of weeks later we were told that they were having difficulty getting us funded. They were told that this is absurd, we have an excellent credit rating. We were next told that they were having difficulty getting us the Canon, (they supposedly had in storage) and would bring us a loaner until our Canon was ready. They attempted to deliver us a beat-up black&white copier.

We said no. More time went by, we again were contacted and told that our printer was still not available, and that they would bring us a Toshiba FC22. Kevin said it was just as good if not better than then Canon we contracted for.

We ammended the contract to reflect the loaner. The Toshiba FC22 copied okay, when we tried to print from our LAN it woulod not work. We were told that the drivers had to be installed. The copier never worked properly. The next thing we know CIT (the Finance Company) was contacting us for payment.

We were astounded to learn that someone had forged signatures on the CIT Delivery & Acceptance Certificate. The number CIT called to confirm, was not even ours. Upon attempting to reach Kevin, we found his number was no longer active - the 800 number was an answering service (his mailbox was full). Further investigation proved that all addresses were false. We sent Certified Return Receipt to all addresses. None were real to include the New Port Beach California address. CIT has turned matters over to their fraud department.

We have filed papers with Az Better Business Bureau, Federal Trades Commission, Arizona, California & Florida Attorney Generals Office. As most of you know, including Excel they can't/won't do anything. Kevin Byram has used other legitimate (?) companies to get his contract through financing. He takes checks which are suppose to be used for first/last months payments on lease, and pockets the money. When funded he has the financial institute deposit the money into his account. When we researched this matter further, we found at least two other companies in Phoenix, he has done this too. He is a master at bait and switch.

Ron
Phoenix, Arizona
U.S.A.



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