My boyfriend and I had ordered a package to show us how to foreclose on homes, a few weeks had gone by and had not recieved nothing, I had contacted there customer service department thru e-mail and didnt hear noting.
Finaly I had recieved an e-mail by fedex that my package had been signed for and delivered, So I looked who had signed for it. (j. Brown) I contacted my leasing Office there is no one who works in the office by that name, nor is there any one with that name in my home.
So at that time again I contacted Customer Service and told them that I never recieved a package and I was not going to be charged for somthing I did not recieve.
A few days later a woman contacted me and asked if I had recieved anything I told her no she said that she would put it in the computer and to double check with my rental office again and then give her a call back.
I double checked and gave her a call back and left a message stating that no one in my home or rental office signed for that package I left 3 messages and now as of January 2
There is a charge of $ 279.00 dollar Transaction Pending that I cant stop payment on regarding a package that My boyfriend and I have not recieved...
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