Have I been scammed? Have I been ripped off?
On December 7 I placed an order for two watches a Rolex (EX002) Explorer and a Patek Philippe (PAT007). The emailed confirmation (PO# 434211) only listed the Rolex Explorer so I called on 12-08-06 and spoke with someone who told me his name was David Hoffman. David assured me that both the Rolex and Patek would be sent out that day if I would pay COD Postal Money Order. I agreed to the terms.
The package arrived on 12-11-06 (great service).
I opened the package and found a beautiful looking Roxex Explorer and a Patek Philippe that was not what I had ordered the Patek wasn't even displayed on the web site.
I called (609-247-1991) on 12-11-06 and spoke with Joe who told me replacements were being sent that day.
I called (917-214-0412) on 12-11-06 and spoke with Johnny who told me David Hoffman would call me back.
I was called on 12-12-06 by David Hoffman who assured me that replacements would be sent, via overnight delivery, that day.
I called (609-247-1991) on 12-13-06 for a tracking number and spoke with Joe who told me the watches had not gone out but would ship that day and to call back on 12-14 for a tracking number.
I called (609-) on 12-14 and spoke with Chuck who told me the watches had not shipped, that the Patek was not in stock and that if I choose another type of watch the shipment would be made that day. I choose a Rolex Celine to go along with the Rolex Explorer and was again told that they would ship that day.
Today is 12-22-06 and nothing has arrived.
Have I been scammed is this a real business that will stand behind their product the way the company web site says it will?
I await a reply to my phone calls and my email.
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