On or about May 17th our company entered an agreement with Craig Rubino of www.voicebroadcastsolutions.com, We purchased voice broadcast leads in an amount of 4,000 dollars. The campaign was a disaster and the calls that were being sent over were being dropped. We paused the campaign to let www.hrmarketing.Biz fix their issues, but they could not.
We then asked Penny Jeziorowski, voice broadcast solutions' accountant, for the balance of our funds, 3970. She stated that Paul, her boss was too busy to get to it and maybe in a couple of weeks.
Over the next seven months, we have spoken to Penny, Craig, and Paul about our refund. They have made 3 payments of 1,000, after our internal collection efforts.
Higher Response Marketing, has been very difficult to work with, and has taken almost a year to refund a deposit. We tried to locate them, but they only list a PO box.
I spoke to Paul two weeks ago, and he said he would not refund the last 970 dollars, because he thought we could do some business together, and I wouldn't work with his company if he paid it back. I considered this a form of blackmail and demanded the money back. He told me he would get around to it and he was busy with business affairs. While the dollar amount is lower and they did make payments, it took call after call and email after email to get a response. I can tell you that it wasn't a Higher response.
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