I was checking my account today to see what charges had gone through and I noticed a charge for $12.95 along with an overdraft charge for $30.00 and I knew I hadnt charged anything because I was close to being negative. So I called the bank and they said that it was triple advantage-freecreditreport.com.
So I called the phone number the bank provided me with and spoke to a lady named Cathy. She informed me that it was in my best interest that I keep this account and she didnt want me to cancel it. I told her I dont want the account and I want my money back. She didnt want to cancel my account but after yelling at her for about 15 mintues she decided that she would credit my account for the $12.95 but they couldnt do anything about the overdraft charge. And I would have to write a letter to consumer info/crg. But they didnt have a phone number for them. I got on the internet and went searching for a phone number. I found their website and it gave me what I thought was the phone number to them.
However, after calling the phone number it only goes to show that it was freecreditreport.com again. So if you try to find a phone number and you think its to the consumer info its not it will only take you back to freecreditreport. They are no help. They will give you the run around.
0 comments