On 8/8/06 I went to The Mobile Solution kiosk in the mall at location SNE-NATICK #2 1245 Worcester ST, Natick MA 01760, with a relation Who wanted to upgrade her mobile phone plan for phone # 508-615-1598. (The Clerk Joe Bartolucci, sold her a fictitious plan which included two phones. It later came to light Joe had deceived her into the plan and after a Herculean discussion with mobile Solutions, she was to be refunded for money spent on the two phones to the tune of $259.98 and was given a receipt (PA8000462) to this effect.
The refund was processed by Malik Ghulam on 8/10/06 believed to be the regional manager and base in RI. The Amount was to be credited to my Debit card (because I made the paymnet on behalf of my relation) within 72 hours. Up until now the amount had not been credited to the said account and every effort to get Mobile solutions to do so had fallen on deaf ears amidst lies and misdirection whenever they are contacted.
On one occasion one of their associate gave me a number 1-888-988-8882 to call, but nobody ever pick the call, an email address, [email protected] was also given to me. When I sent the mail, I was notified that the server did not recognize the address. Today is 8/31/06 and as at 1.30pm, the money had not been refunded. The last time I talked to one of the assocaites, Malik Ghulam Was last night. He told me that The amout was refundedon the 29th of this month which is a blatatnt lie Can you please help me get my refund.
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