Do Not purchase this product! Not even the "free" sample for $3.95 shipping. I did, and they not only sent the sample but I received the full product on the SAME DAY as the sample and was charged another $106.90.
I ordered the product while taking an online survey promising a free laptop upon completion of the survey - never again!
I happened to be on vacation when the product arrived and the same day I returned from my trip I returned the product unopened, certified mail. I attached a note asking to be refunded for the 106.90 plus the overdraft fee of $31.00 that my bank charged.
This was in March. Still no refund. I had no way to contact them as there was no name of the company or phone number with the sample that I did keep. Not even a name on the return address!
They did this same thing just this month! I called my bank to dispute the charges for both the March and May withdrawals (with another $31.00) overdraft charge. They suggested that I try to work it out with the company, (the bank gave me their name and phone number), which I did when they finally answered the phone.
The first time I called, I was told that I would be reimbursed $289.95, if I replied "yes" to an email.
The next time I called I spoke with a woman who was increasingly rude, and who stated she would only reimburse me for $89.95, the May product. (I RETURNED BOTH PRODUCTS UNOPENED!!!)
She refused to reimburse me for the March product, the overdraft fees, or the shipping and handling which they claim was $16.95 (I only paid $1.71 to return it signature mail). She then hung up on me. I tried calling back several times and there was no answer.
I am currently filing a fraudulant report with my bank and hope to get this resolved ASAP.
Buyer be very aware!!!
Catherine
Catskill, Wisconsin
U.S.A.
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